Please note that we will continue to ship your orders out during covid-19.
Work from home. Massage from home.
Please note that we will continue to ship your orders out during covid-19.
Work from home. Massage from home.
Small, lightweight, cordless, and USB rechargeable. Much smaller in size is obviously the advantage. The massager weighs only 1.4lbs, you can easily carry it around. The USB charging and cordless design means you can use it anytime and anywhere.
Yes, the massager will target your full body, from neck to shoulder, from back to lumbar areas, from your thigh to your calf. Plus it is small in size and lightweight, you can simply pop it into your gym bags.
The silicone strap has a little elasticity, allowing you to apply some pressure as you need while it won’t go out of shape.
You can personalize the intensity level by applying more pressure through the handle.
The LED light on the buttons will become purple on a full charge.
Unfortunately no, the massager is not waterproof (neither oil-proof).
No, the massager will not turn on during the charging process.
The temperature is not adjustable. You can either turn the heat on or off.
Due to the impact of Covid-19, the current delivery times around the world are somehow affected. According to our shipping suppliers, below is the estimated time each country takes to deliver during this period.
Europe:
United Kingdom, Spain, Germany, Italy, France, Netherlands, Austria, Belgium: 7-12 business days
Other Regions: 10-20 business days
Oceania:
Australia, New Zealand: 7-12 business days
North America:
United States: 7-15 business days
Canada: 15-25 business days
For the rest regions of the world, the local delivery is currently very unstable due to the outbreak. We are still coordinating with the shipping suppliers. And we will update here as soon as we have any information.
We offer free shipping around the world.
If you need to change an order that you just placed through our website, you need to email hello@thejeeback.com immediately with your changes.
Typically our orders take 1 business day to process, so if you catch us before your order has been processed we may be able to change it.
We do our very best in attempting to accommodate your request, but unfortunately we are no longer able to make changes once the order is processing at our Fulfillment centers and we cannot change the address or re-route them once they are shipped.
If for any reason you are dissatisfied with your product, you can return it for a full refund within 30 days following your delivery.
To be eligible for a return, your products must be clean and undamaged.
Email our friendly customer service team to hello@thejeeback.com, and we'll provide you with instructions for returning your items. Easy as that!
Once the item(s) are returned to our warehouse, we will send you a refund for the amount paid for each item returned, minus a flat $8 return shipping fee.
Our checkout is super easy, fast, and secure. Enter your shipping address and payment method, then place your order!
We accept Visa, MasterCard, American Express, Discover, Diners Club, JCB, Venmo, Apple Pay and PayPal.
To pay with a credit or debit card, simply fill in the required card information at checkout.
To pay with PayPal, click the "Pay with PayPal" button in checkout and you'll be asked to sign in to your PayPal account. After you sign in, you'll be taken back to thejeeback.com to review and place your order.